What IT outsourcing covers
- helpdesk and remote user support
- Microsoft 365, accounts and permissions administration
- server maintenance, backup, monitoring and security
- coordination of vendors, hosting, domains and websites
SysGroup / IT outsourcing
managed IT, external IT department
IT outsourcing for companies
We take responsibility for your company's day-to-day IT: users, Microsoft 365, servers, backup, monitoring, websites and security procedures.
24/7 monitoring & responsePolish teamContract & clear SLANet + VAT, scope after audit
Who it's for
- companies of 10-150 seats without their own IT team
- companies with vendor chaos and no single point of responsibility
- organisations that want an SLA and predictable costs
The outcome
- one partner for IT
- clear ticket priorities
- less downtime and less reliance on random individuals
How we start
First we run a short audit, set the scope of responsibility, the SLA plan and the ticketing flow. Then we take over access, documentation, monitoring and day-to-day operations.