What IT outsourcing covers
- helpdesk and remote user support
- Microsoft 365, accounts and permissions administration
- server maintenance, backup, monitoring and security
- coordination of vendors, hosting, domains and websites
SysGroup / IT outsourcing
managed IT, external IT department
IT outsourcing for companies
We take responsibility for your company's day-to-day IT: users, Microsoft 365, servers, backup, monitoring, websites and security procedures.
Monitoring of agreed systemsPolish teamSubscription & clear SLADiagnosis and action plan
Who it's for
- companies of 10-150 seats without their own IT team
- companies with vendor chaos and no single point of responsibility
- organisations that want an SLA and predictable costs
The outcome
- one partner for IT
- clear ticket priorities
- less downtime and less reliance on random individuals
How we start
First we establish the current state and the required diagnostic scope. For ongoing subscription support, we then agree responsibility, SLA, ticket flow and a plan for taking over access, documentation and monitoring.