Shop server outage
- diagnosing a performance problem
- restoring services
- deploying monitoring and backup checks
SysGroup / IT case studies
IT implementations, SysGroup projects
Case studies
Example scenarios delivered by SysGroup: outages, migrations, backup clean-ups, Microsoft 365 and maintenance of production environments.
24/7 monitoring & responsePolish teamContract & clear SLANet + VAT, scope after audit
Migration to Microsoft 365
- moving mail and files
- tidying accounts and permissions
- enabling MFA and security rules
Taking over IT
- initial audit
- access onboarding
- agreeing the SLA and daily ticket handling
How we start
First we run a short audit, set the scope of responsibility, the SLA plan and the ticketing flow. Then we take over access, documentation, monitoring and day-to-day operations.