Local and remote
- SysGroup HQ: ul. Gdańska 119, Bydgoszcz
- remote helpdesk for everyday tickets
- on-site support possible after agreeing the scope
- service for companies in Bydgoszcz, Toruń and the region
Local IT support for companies in Bydgoszcz and the region, with on-site help available and full remote support for everyday tickets.
First we run a short audit, set the scope of responsibility, the SLA plan and the ticketing flow. Then we take over access, documentation, monitoring and day-to-day operations.